FAQ (Frequently Asked Questions)
How do I Activate the Fordela App?
If you'd also like to use our Fordela apps, you'll need to complete your account setup by creating a password. This will allow you to log in anytime from any device. Once your password is set, you can use it along with your email address to log in to ...
How do I unlock my account?
This article contains the following topics: Account locked due to incorrect 2FA attempts Account locked due to incorrect password attempts Account locked due to incorrect 2FA attempts We will need to assist you further and check your phone number on ...
Why is my PIN or name on the video?
For the security of the screener, the studio may have requested that a unique watermark be placed on the digital content to prevent any unwanted duplication.
Can I share my credentials?
Do not share or discuss your login credentials with anyone. Due to anti-piracy laws and restrictions, all titles available to you are uniquely licensed and watermarked for your account. Our content is secured, under copyright protection and DRM laws. ...
What are the System Requirements for streaming?
We support viewing on the following platforms: Web Browsers via laptop or desktop computer Apple TV All 4k models and Apple TV 4th gen or higher (Find out which Apple TV you have) iOS App Roku Channel (only the current and immediate previous models ...