System Requirements 

• iOS 12 or higher (How to check iOS version)

• More details regarding system requirements for streaming.

This article contains the following topics:

• How to Install the Fordela App
• How to Update the Fordela App
• How to Log in to the Fordela App 
  • Log in with Email
• How to Play a Screener
• How to Turn on Closed Captioning
• How to Turn on Audio Descriptions

How to Install the Fordela App

You can download the Fordela app from the Apple App Store or follow the instructions below.

1. Open the Apple App Store.
2. Select Search.
3. Type Fordela in the search bar and tap the search button.
4. Select the Fordela search result.
5. Select Get or tap the Cloud icon.
6. Tap Open or tap on the Fordela icon from the home screen.
7. Enter your login credentials (see invitation email for details) to access screeners and start streaming!

How to Update the Fordela App

Already installed? If the app is installed and you are experiencing issues, you may have updates to download.

1. Open the Apple App Store.
2. Click on the profile icon in the top right.
3. Scroll until you see the Fordela app.
4. If there is an update available, click on "UPDATE".

How to Log in to Fordela

1. If you are a new member and have not already completed the  First Time Setup, to submit a password, please do so before moving on to the next step. Unique code accounts do not need to do an account registration.
2. Launch the Fordela app on your iOS device. 
   
3. Enter your email address and password.
   
4. Click Sign in.

How to Play a Screener

1. After logging in, select a screener.
2. You will then be taken to the title's information screen. You will then be able to push a

How to Turn on Closed Captioning

1. Launch the app and start or play a screener.
2. When in vertical orientation, find and click on the three horizontal dots, located at the bottom right hand corner of the player.
   
                                          
3. Click on Subtitles.
   
                                
                                                  
4. Scroll and click on your preferred language. Once there is a check mark next to the language you want, you can click anywhere on the screen to get the screener back.
   
                                 
5. To turn off the closed captioning, follow steps 1-3. Scroll down and click Off.
   
                                  

How to Turn on Audio Descriptions

1. Log in to the app and start the screener.
2. Find and click on the three horizontal dots, located at the bottom right hand corner of the player.
                     
                                    
3. Click on Languages.
                                     
4. Click on the language to which you would like to listen. In the case of Audio Description, it will likely say English AD. Once there is a check mark next to English AD, you can click off the menu to get back to video. You should start hearing the descriptions while streaming.
   
                                                   
                                     
5. To turn off audio descriptions, follow steps 1-3 and click on the language listed under English AD.