I did not receive my 2-Factor Authentication Code for Screener Passport TV
The phone number for the 2FA enabled account is set up based on the information provided to us by the Studios.
- If you did not receive your 2-factor authentication (2FA) code please try "Resend Code" or "Call Me Instead".
- If you are still not receiving the 2FA Code, it is possible that the code is going to an incorrect phone number. Please contact us by live chat (during support hours ) or email at support@visionmedia.com so we can assist in double-checking or making adjustments.
- If your account is locked due to too many 2FA attempts, please contact us by live chat (during support hours ) or email at support@visionmedia.com so we can unlock your account and verify the number on file.
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